1. Information We Collect

By using our services, we gather the following types of information:

• Personal Information: Name, contact details, profile picture, and payment information.
• Location Data: Real-time location tracking for ride booking and navigation.
• Ride Details: Pickup and drop-off locations, ride history, and preferences.
• Device & Usage Data: IP address, device type, app interactions, and cookies for analytics.

2. How We Use Your Information

We use your information to:

• Facilitate ride bookings and match you with drivers.
• Process payments and provide customer support.
• Improve safety, fraud detection, and service quality.
• Send important notifications and promotional offers (if opted in).
• Comply with legal and regulatory requirements.

3. Information Sharing & Disclosure

Your information is never sold or rented. In certain situations, we may share your data as outlined below:

• With Drivers: Your name, pickup location, and contact details for ride coordination.
• With Service Providers: Payment processors, verification agencies, and customer support teams assisting in service operations.
• With Authorities: If required by law or for fraud prevention and safety measures.

4. Data Retention & Security

• We store your data securely and retain it as long as necessary for service operations.
• Strong encryption and security measures are used to protect your information.
• Inactive accounts may have data retained for a limited period as per legal requirements.

5. Your Rights & Choices

• You can update or correct your personal details in the app.
• You may request data deletion if you choose to stop using our services.
• You can opt out of promotional communications anytime.

6. Location Tracking

• Your location is tracked only for active ride services.
• Disabling location access may impact service availability.
• Location data is never shared with third parties for marketing purposes.

7. Updates to Privacy Policy

• We may update this Privacy Policy periodically.
• Continued use of the platform after updates signifies acceptance of the revised policy.