Terms & Conditions for Clients
Welcome to Saaru Che! These Terms & Conditions govern your use of our ride services. By using our platform, you acknowledge and agree to these terms.
1. Eligibility
- You must be at least 18 years old to create an account and book rides.
- Minors may use the service only under the supervision of a legal guardian.
- You must provide accurate and up-to-date personal information.
2. Booking & Cancellation
- Rides can be booked through our app/website.
- Cancellations may be subject to charges based on timing and policies.
- Frequent cancellations or misuse of the platform may result in account suspension.
3. Passenger Conduct
- Treat drivers with respect and follow all local laws.
- Maintain cleanliness and avoid damage to the vehicle.
- Avoid disruptive, unlawful, or inappropriate behavior.
- Do not engage in discriminatory or harmful actions towards drivers.
4. Payments & Fees
- Fares are calculated based on distance, time, and applicable charges.
- Payments must be made through the available payment options.
- Additional charges may apply for waiting time, tolls, or extra services.
5. Liability & Safety
- Saaru Che is a ride-booking platform and does not operate the vehicles directly.
- We are not responsible for accidents, damages, or delays caused by third-party drivers.
- Passengers are encouraged to report any safety concerns immediately.
6. Privacy & Data Usage
- By using our service, you agree to the collection and use of your data as per our Privacy Policy.
- Personal details will be shared with drivers only as necessary for ride facilitation.
7. Account Suspension & Termination
- We reserve the right to suspend or terminate accounts for policy violations, misconduct, or fraudulent activity.
- Any disputes regarding suspensions can be raised with customer support.
8. Modifications to Terms
- Saaru Che reserves the right to update these Terms & Conditions at any time.
- Continued use of the platform after modifications signifies your acceptance of the updated terms.
9. Contact Information
For any questions or concerns, contact us at:
Company Name: Saaru Che
Support Email ID: saaruche2024@gmail.com
Customer Service Number: +91 8005 508 015