Privacy Policy for Drivers

At Saaru Che, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information related to drivers using our platform.

1. Information We Collect

We collect the following types of information when you register as a driver and use our platform:

  • Personal Information: Name, contact details, date of birth, and government-issued ID (e.g., driver's license, Aadhar, PAN, etc.).
  • Vehicle Information: Registration details, insurance, and vehicle model.
  • Location Data: Real-time location tracking during active rides for navigation and safety purposes.
  • Payment Information: Bank details or payment preferences for processing driver earnings.
  • Usage Data: App interactions, ride history, and service preferences.

2. How We Use Your Information

We use your data to:

  • Verify your identity and eligibility as a driver.
  • Connect you with passengers for ride bookings.
  • Process your earnings and payments.
  • Improve service quality, navigation, and customer support.
  • Ensure compliance with legal and regulatory requirements.

3. Information Sharing & Disclosure

  • Your personal information is never sold or rented. However, we may share your data in the following circumstances:
  • With Passengers: Basic details such as name, profile picture, and vehicle information for ride coordination.
  • With Service Providers: Third-party payment processors, verification agencies, and customer support teams assisting in service operations.
  • With Authorities: If required by law, regulatory compliance, or for safety and fraud prevention.

4. Data Retention & Security

  • We retain your data as long as you maintain an active driver account.
  • We implement strong security measures, including encryption, to safeguard your data from unauthorized access.
  • Inactive accounts may have data retained for a limited period as per legal requirements.

5. Your Rights & Choices

  • You can update or correct your personal details in the driver app.
  • You may request data deletion if you choose to stop using our services.
  • You can opt out of non-essential communications.

6. Location Tracking

  • Your real-time location is tracked only when providing ride services.
  • Location tracking can be disabled when you are not using the app.
  • Disabling location may impact service availability.

7. Updates to Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Continued use of the platform after updates signifies acceptance of the new policy.

8. Contact Information

For any privacy-related concerns or inquiries, contact us at:

Company Name: Saaru Che

Support Email ID: saaruche2024@gmail.com

Customer Service Number: +91 8005 508 015